Barstow Community College is committed to protecting your personal information and preventing identity theft and financial aid fraud.
In some situations, students may be required to verify their identity before they can register for classes, receive financial aid, or access certain student services.
If you've been asked to confirm your identity, follow the instructions below to complete the verification process.
Important: If you have an identity verification hold on your account, you will not be able to register for classes or receive certain student services until the verification process has been completed.
What You Need to Know
- Protect your student records and personal information.
- Prevent identity theft and financial aid fraud.
- Verify that records are released only to the correct student.
- Comply with federal and state regulations.
Being selected for identity verification does not mean you have done anything wrong.
Verification Options
Verify Your Identity In Person
Visit Admissions & Records during regular business hours with a valid government-issued photo ID. In most cases, your identity can be verified during your visit.
Verify Your Identity Online
If you cannot visit campus, you may complete the online identity verification process. Admissions & Records may require a brief Zoom appointment to verify your identity and review your documentation.
What You'll Need
- A valid government-issued photo ID
- Proof of your current address (such as a utility bill, lease agreement, bank statement, or vehicle registration)
- Access to a camera and internet connection if a Zoom appointment is required
Admissions & Records may request additional documentation when necessary.
Processing Time
Most identity verification requests are reviewed within 1–3 business days. Processing times may be longer during peak registration periods or if additional documentation is required. Students will be notified if additional information is needed.
Protect Yourself from Identity Theft
- Never share your MyBCC password with anyone.
- Regularly monitor your student account for unauthorized activity.
- Report suspicious emails requesting your personal information.
- Notify Admissions & Records immediately if you believe your identity has been compromised.
Frequently Asked Questions
Are you currently a K–12 student and under the age of 18?
If you are a high school or other K–12 student under the age of 18 and have an Identity Verification (ID) hold on your Barstow Community College account, do not complete the standard identity verification process above. Contact the Dual Enrollment Department for assistance.
The Dual Enrollment team will work with authorized personnel at your school to verify your identity and assist with clearing the hold.
What to Provide
When contacting Dual Enrollment, please provide:
- Your full name
- Your BCC College Admissions Confirmation Number
- The name of your high school or K–12 school
Providing this information will help the team locate your admissions application, identify the appropriate school contact, and complete the verification process as quickly as possible.
Contact Dual Enrollment
Email: dual@barstow.edu
Phone: (760) 252-2411 ext. 6749
The Dual Enrollment team will assist you with completing the identity verification process so you can continue with your Dual Enrollment requirements.
Why do I have to verify my identity?
Identity verification helps protect your educational records, financial aid, and personal information from fraud and identity theft.
Does being selected mean I did something wrong?
No. Students are selected for identity verification for a variety of reasons. Being selected does not indicate that you have done anything wrong.
Can I register while verification is pending?
If an identity verification hold has been placed on your account, you must complete the verification process before you can register for classes or make changes to your schedule.
What if I can't come to campus?
Students who are unable to visit campus may complete the online verification process and, if required, participate in a brief Zoom appointment.
How long does verification take?
Most requests are reviewed within 1–3 business days, although processing may take longer during peak registration periods.
Need Additional Assistance?
If you have questions about identity verification, acceptable documentation, or the verification process, Admissions & Records is here to help.
